V.M. Daniel Regents Professor
Andrew studies the human response to information technology and services with a view to advancing richer theories and methods for user-centered design. A psychologist by background (M.A. 1st class, Cork; PhD, Loughborough ) he has served as a Research Fellow at the Human Sciences & Advanced Technology Research Institute in the UK, the founding Director of the Masters in Human-Computer Interaction at the School of Informatics, Indiana University, and as dean of the School of Information at UT. He currently holds the V.M Daniel Professorship in Information and serves as Director of the National Disability Center for Student Success and Editor in Chief of Information & Culture.
Author of more than 100 articles and books on information behavior and design, most recently Understanding Users (Routledge, 2023) and with considerable editorial board and consulting experience, Andrew has received research funding from NSF, Microsoft, IES, and CEC among others. An early activist for the iSchool movement, he remains committed to advancing education in information science, and advocates a view of design as a means of accelerating discovery, augmenting human existence, and shaping a more democratic world.
Ph.D. Loughborough University of Technology
B.A., M.A. University College Cork
Human-Computer Interaction
User Experience
Psychology of Information Use
User-centered methods and design
Education for Information Science
Ayon, V. and Dillon, A. (2021) Assistive Technology in Education: Conceptions of a Socio-technical Design Challenge. International Journal of Information Diversity and Inclusion, 5,3, 174-184
Suzuki, T., Dillon, A. and Fleischman, K. (2024) Exploring the Intersection of Digital Placemaking and Information Science in Smart Cities, Canadian Association for Information Science Annual Conference, CAIS 2024, July. Winner of Best Student Author paper.
Schloss, I. and Dillon, A. (2024) Shaping the Future of Therapy: A Call for the Involvement of Information Scholars in Designing Digital Tools for Mental Health. Canadian Association for Information Science Annual Conference, CAIS 2024, July.
Dillon, A. (2023) Understanding Users: Designing Experience through Layers of Meaning. New York: Routledge.
Award of Merit, Lifetime Achievement, Association for Information Science & Technology