The Teacher Retirement System of Texas (TRS) is the largest public retirement system in Texas, serving nearly 1.9 million people. TRS disseminates its information to the public through a variety of outlets, including the TRS website (www.trs.texas.gov), which provides access to the member portal, TRS publications, forms, and other informational content. TRS is undertaking a robust, multi-year enterprise project to rewrite, streamline, restructure, and redesign TRS’ website to meet the highest standards of usability and web accessibility.
As part of the re-design process to build a user-centric website, TRS plans to conduct a series of formal usability test sessions. TRS requires support to organize and facilitate the website usability testing sessions. The contractor shall support TRS with tasks such as assisting with recruiting and scheduling participants, planning, and conducting the usability test sessions and generating reports to be shared with stakeholders. The participants for the test sessions will be representative of potential users of the TRS website, will be drawn from the web-using public, and will be recruited according to other reasonable demographic screening criteria specified by TRS.
The award is $49,500 over the project period.