New Student FAQs

New Student FAQs

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What's the Difference Between...

Registering for Classes vs. Adding Classes

Registering for classes:

A student is registering if they:

  • have not paid, deferred, or confirmed a tuition fee bill for the current semester. (Note: includes students who lost all previous enrolled classes as a result of failing to pay, defer, or confirm a tuition bill by a previous payment deadline.)

Students must pay for registration by:

  • the posted payment deadline as listed in the Course Schedule. Failure to pay will result in the student's classes being deleted and the student will have to start the process again.

The Last Day to register:

  • is the 12th class day of a long-session semester (4th class day of a summer term). Late fees will apply in the latest registration periods. Attempts to register after the last day to register will require a petition from the student's Dean or Deans, and if approved will be assessed a $200 late fee.

Adding classes:

A student is adding if they:

  • are enrolled in classes and has paid their tuition and fee bill for the current semester.

Students must pay for added classes by:

  • the 12th class day of a long-session semester (4th class day of a summer term). Failure to pay will result in the cancellation of the students entire registration.

The last day to add a class:

  • is the 12th class day of a long session semester (4th class day of a summer term). Attempts to add a class after the deadline will require the approval of the student's Dean or Deans.
Withdrawing vs. Dropping

Withdrawing:

A student is withdrawing if they:

  • have registered and paid and is dropping all of their classes for the current semester. NOTE: TO WITHDRAW, STUDENTS MUST GO THROUGH THEIR DEAN'S OFFICE. STUDENTS CANNOT WITHDRAW THROUGH WEB REGISTRATION.

Refunds for withdrawing:

  • tuition refunds for students withdrawing are listed here. NOTE: TO RECEIVE A FULL REFUND THE WITHDRAWAL MUST BE DONE BEFORE THE FIRST CLASS DAY.

Student's transcript will show:

  • nothing if student withdraws before first class day.
  • a "W" if the student withdraws on or after the first class day.

Dropping:

A student is dropping a class if they:

  • have registered and paid for their classes and is remaining in at least one non-zero hour course. NOTE: STUDENTS CANNOT DROP TO ZERO HOURS OR THEIR LAST CLASS.

Refunds for dropping:

  • refund of tuition and some required fees, less any debts owed to the University, is made for courses dropped during the first 12 class days of a long-session semester (first 4 class days of a summer). No refund is made for courses dropped after this time.

Student's transcript will show:

  • nothing if the drop is performed before the 12th class day of a long-session semester (4th class day of a summer term).
  • a "Q" if the drop is performed after those deadlines.
Reinstatement vs. Re-registering

Reinstatement:

A student needs to be reinstated for the current semester if they:

  • processed a withdrawal/cancellation request for the current semester, and then needs to have their courses back. NOTE: TO REINSTATE, STUDENTS MUST GO THROUGH THEIR DEAN'S OFFICE UNLESS THE STUDENT WAS CANCELLED DUE TO RETURNED CHECKS.

A student must pay for reinstatement:

  • if the student received a refund prior to being reinstated, they are required to walk through the reinstatement request and be prepared to pay immediately.

Re-Registering:

A student needs to re-register for the current semester if they

  • lost all courses for failure to pay, confirm, or defer by a payment deadline. NOTE: THROUGH THE 4TH CLASS DAY OF A LONG SESSION SEMESTER (2ND CLASS DAY OF A SUMMER TERM) REFER TO THE REGISTRATION INFORMATION SHEET FOR ACCESS TIMES. AFTER THOSE TIMES PLEASE FOLLOW THE LATE REGISTRATION INSTRUCTIONS.

A student must pay for registration:

  • through the 4th class day of a long-session semester (2nd class day of a summer term), students must pay by the deadline listed in the Course Schedule. After those days payment must be made by 5:00 pm the same day the student is registered.

Registration

What are my registration dates and times?

Your Registration Information Sheet lists your advising information, access times, and registration bars. Log in using your EID to view it.

What do I need to do in order to register?
  • Check your Registration Information Sheet to see if you have any bars (restrictions placed on your record that prevent registration).
  • Check the Course Schedule to see which courses are available and if the courses you want have any prerequisites.
  • Meet with your advisor to plan your course schedule. This is optional, but recommended.
  • Register online using the five-digit unique number of each class you want to take. This is different than the course number. Multiple sections with the same course number may be offered and each section has a five-digit unique number.
  • Make sure that you pay for your classes, or confirm your attendance if a third party is paying for you, before the payment deadline. Failure to do so will result in your classes being dropped.
Why can’t I register for a specific class?

There are several reasons why you might not be able to register for a class:

  • You may not meet the course's prerequisites. (The registration system will let you know this.)
  • Some classes are restricted to certain majors/degree programs. If you have a question about the restriction, contact the professor or your academic advisor about the course.
  • The course you want to take may be may be full. If the course is full but has a waitlist, you can join and the system will add you automatically when/if a seat opens. If the class has no list, try to add it during add-drop or speak with your adviser about alternative classes that may satisfy your degree plan.
Why can’t I get on the waitlist?
  • The class doesn't have a list. (Check the official Course Schedule to see if a class has one.)
  • You don't meet the class's restrictions or the course's prerequisites. (The registration system will let you know this.)
  • The waitlist is full.
  • You must have at least one class already added to your schedule in order to join a list.
  • You can't join more than four lists.
  • You can't join the waitlists for more than two sections of the same course.

Courses & Grades

What is the core course?

All master's students must take the following course during their first year of studies (3 semester credit hours): INF 380E: Perspectives on Information.

What grades are acceptable during my matriculation?

MSIS students must earn a grade of B or better in the MSIS core course in order to apply to the master's degree. A grade of B- does NOT satisfy this requirement; nor can it be applied as an elective.

What elective courses count towards my degree?

You must take graduate level courses in the iSchool. Undergraduate iSchool courses do not count towards a graduate degree. Each course is listed with a three-digit number. For graduate courses, the second digit is 8 or higher (e.g., 380C).

Can I take elective courses outside of the iSchool?

Students may take up to twelve (12) graduate credits OR up to nine (9) upper-division undergraduate credits at UT Austin outside the iSchool. No more than six (6) upper-division undergraduate credits may be from any one (1) department. Consult with your faculty advisor for approval if you want to take a course outside of the iSchool to ensure it will count towards your degree.

Tuition

When is my tuition due and what do I need to do in order to process the payment?
  • Your payment deadline is shown on your My Tuition Bill page. Once there, log into the system using your EID. You need to make payment before 5:00 pm of the day of your deadline or your registration will be canceled.
  • Choose from several payment options listed here.
What is a Resident Tuition Entitlement?

MSIS students must earn a grade of B or better in the MSIS core course in order to apply to the master's degree. A grade of B- does NOT satisfy this requirement; nor can it be applied as an elective.

Identification

What is the purpose of my EID?
  • UT EIDs are public usernames that represent people associated with The University of Texas. You need your EID to access restricted services and complete online transactions with the University.
  • You should include your EID in any email communication with UT administrative staff.
What do I need to do in order to obtain an ID card?

The ID Center is located on the first floor of the Flawn Academic Center (FAC). The ID Center is open 8:00 am to 6:00 pm, Monday through Friday. Getting an ID requires a valid government-issued photo ID as proof of identity. A $10 fee is billed to the student’s What I Owe page for each ID card issued.

Regarding my personal information in the university’s database, what is private and what is public?

Directory Information is info about you that the university can reveal without your permission, and is made up of the following items:

  • Your name and phone number, email, local and permanent addresses, UT EID public username, birthplace, and major fields of study;
  • Your classification, enrollment status, degrees, awards and honors, the dates you attended UT and when you expect to graduate, and the last college or school you attended before coming here; and
  • Your participation in official activities and sports, your height and weight if you play on a team, your parking info, the dates you've worked at UT as a student, and your student job title. (These last five items are kept by university offices other than the registrar's.)

A currently-enrolled student may restrict access to their directory information, or may remove their information from public directories, through Restrict My Info during the first twelve class days of any semester, or the first four class days of any summer term. (Restricted information remains so until revoked by the student.)

Contacts

Where can I follow the iSchool on social media?
Who can I contact, without identifying myself, regarding someone’s behavior?
  • Contact the Behavior Concerns Advice Line (BCAL) at 512-232-5050 or submit your concerns using the online form.
  • The Counseling and Mental Health Center offers a confidential Crisis Line (512-471-2255) for UT-Austin students to talk with counselors about their crisis concerns. Counselors are available 24 hours a day, 7 days a week.

Helpful People

Gwendolyn Kelso

Graduate Program Administrator

Aaron Ulmer

Course Administrator

Carla Criner

Assistant Dean for Education and Student Affairs

Ying Ding

Professor and Graduate Advisor

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