Users’ Trust in Indeed and Competitors

Abstract

Trust is an important aspect of any interactions a person takes, and this includes interactions with job searching websites such as Indeed. I developed a survey based on a literature review to measure trust for website like Indeed by aspects of ability, usefulness, ease of use, benevolence, integrity, security and privacy. The survey was sent out in the month of April and followed by analysis of the data. Users’ trust in Indeed overall was better or similar to its competitors with some differences between users who prefer competitor sites.

First Name
Stephen
Last Name
Spencer
Organization
Supervisor
Date
Spring 2020