A Usability Study on MediLinker

Abstract

MediLinker is a blockchain-based healthcare identity management system developed by Dell Medical and the iSchool for consumers and organizations. The usability study enabled the team to understand the users’ ability to trust, adopt and employ the mobile application, thus identifying areas of improvement. Research Objectives - Uncovering usability issues in the process and user interface. Identifying opportunities for increased user-centric focus. Learning about user behavior and preferences.

First Name
Divya Raju
Last Name
Mirchandani
Industry
Date
Spring 2023