Redesign Austin Public Library?s Online Shared Learning Room Reservation System

Currently, Austin Public Library is experiencing some problems for the online meeting system, especially there are 2 kinds of room types; shared learning room and meeting room in the library. However, the users do not know the differences between these two. Besides, for the scheduling page, when users open the timetable, they can only see the booked room, it is more difficult for them to find an available room using the timetable. In this capstone project, I work with the Austin Public Library to conduct generative research on the current booking experiences and to redesign the online "shared learning room reservation? system for better online booking experiences.