Topics in User Experience Design: Online Communities

Online communities are important to our cultural, social, and economic lives and especially to how we find and share information. Yet they also threaten our well-being and may undermine critical social institutions as well as the integrity of public discourse. This course is an interdisciplinary inquiry that seeks to understand online communities. It covers the history of online communities from their origins in the pre-Internet to the rise of social media platforms and contemporary challenges and also the social, psychological, and human-computer interaction research that both explains the practical barriers to building an online community and motivates technical and organizational designs that aim to overcome them.