Making Meaning from Mess: Preparing Professional Services for Migration

Abstract

SailPoint Technologies, a company that develops identity security management products, is migrating from Box to SharePoint. The Professional Services team is an integral part of product delivery and upkeep for SailPoint customers and is quickly growing. Poorly planned migrations in the past negatively affected Professional Services’ file organization. For this migration to SharePoint, intentionality is imperative to ensure files maintain a structure that enables discoverability for all team members. The preparation process involved identifying the team’s information needs, cleaning up files, and crafting an informed organization that supports sustainable file maintenance and logical information retrieval overtime.

First Name
Naomi
Last Name
Wilkin
Organization
Supervisor
Date
Spring 2023