Labeling Systems Feature Redesign

Abstract

The Community product currently has four separate features that function as labeling systems: Labels, Tags, Product Mentions, and Custom Tags. After reviewing ~8 years of user suggestions and complaints, completing a systems review, collecting data via sampling, and producing a competitive analysis, 5 themes for issues to be improved were determined. This resulted in 5 goals for redesigning the Labels and Tags features into a single feature. Approximately 34 wireframes were created to map out the proposed design, comprising the functions available from the content page, admin backend, and user profile.

First Name
Nora
Last Name
Green
Organization
Supervisor
Date
Fall 2020