Improving Waiting Time Experiences using Progress Indicators in Dell Infrastructure Solutions Group

The goal of this project was to improve waiting time experiences across all products in Dell Infrastructure Solutions using progress indicators. To achieve this, a thorough research was conducted on the importance of loading time and the use of different progress indicators. Several design systems were studied, and Dell employees were consulted to understand all use cases. Three types of components were created: spinners, progress bars, and skeleton loading, with best practices, usage guidelines, and anatomy. Workflows were created, and accessibility criteria were checked to ensure successful implementation by developers. Overall, this project aimed to enhance user experience by reducing frustration and improving efficiency while waiting for product loading times.