Enhancing the online rental car reservation experience on the business side

While there is a continuing demand for rental/loaner cars, effectively managing their operation is a primary focus. Dealerships aim to provide stable loaner cars to customers in order to maintain positive relationships, but they also rely on rental cars to increase revenue. To address these challenges, I plan to incorporate a "buffer" feature that will help dealerships avoid scheduling contracts too close together and make vehicle management more efficient. Through user interviews and second-hand information, I aim to design a solution with this buffer feature that will allow customers to manage their vehicles more.