Abstract
This research project explored 8 existing API documentation sites and their respective task completion rates, satisfaction scores, and likes/dislikes from 6 different user personas in order to drive the user experience requirements for the creation of a new developer portal for Dell Technologies. The research consisted of 2-hour one-on-one interview sessions with 17 participants, during which quantitative and qualitative data were collected. This data was then analyzed and a final report and presentation were delivered to the stakeholder team in order to inform the design process of the new site.
First Name
Meg
Last Name
Patton
Industry
Organization
Supervisor
Capstone Type
Date
Spring 2021
Portfolio Link
Student LinkedIn