Creating Workflow Visualizations for the Data Enrichment Process

I created process documentation for the taxonomy, strategy, and curation divisions of the data enrichment team at Groupby, an e-commerce search company. These workflow visualizations serve as documentation pieces, as ways to examine and optimize workflows, and as a means to present complicated processes both internally to employees and externally to clients. My process for creating the workflows included interviewing employees, synthesizing the interview data, sketching diagrams, soliciting feedback, and finally uploading the workflows and accompanying documentation to the company knowledge management system. I also performed a content audit of the company Google Drive and made recommendations for improved document findability. Both of these undertakings have improved the information management of the organization and will continue to serve as guides for further documentation.