INF 382C - Understanding and Serving Users

Spring 2002
Unique ID: 45015
Syllabus:   Syllabus
Prof:  Doty, Philip
Room: SZB 464
Days:  Wed
Time: W 1:00-4:00P

Overview of authentication of information, client groups, human-computer interaction, information filters, information literacy and information-seeking behavior, as well as user studies and usability testing.

Students in LIS 382L.20 will study three major elements of the information lifecycle: the dissemination, repackaging, and utilization of information. The course as a whole is animated by our fieldís dedication to the success of the user above all.

The course will identify, investigate, and evaluate major strategies that LIS and other disciplines have used to understand how it is that people look for and use information, especially how they evaluate and synthesize it. The course will look at individual usersí behavior as well as users as members of important user groups.

In order to do so, students will actively engage (1) research, (2) practitioner, and (3) theoretical literatures in LIS, cognitive psychology, education, usability, information utilization, anthropology, philosophy, and other disciplines.

Unit 1: Modeling information and users
Unit 2: Providing and evaluating information services
Unit 3: Investigating specific information services

Required in the current Masterís program; this is the gateway course to the third functional area of the Masterís curriculum.
There are no prerequisites for the class.

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