Student Resource Guide

Compiled by the iSchool’s Diversity & Inclusion Committee | Last Updated December 2020

This following is a list of resources that students have access to as members of the iSchool and UT community.

Download the Resource Guide as a PDF


Financial Resources

Mental Health Resources

  • UT Counseling and Mental Health Center (CMHC): Offers short-term individual counseling, support groups, and case management appointments for students via telehealth (as of fall 2020). You will need to speak to a triage counselor by calling CMHC at 512-471-3515 in order to set up an appointment for individual counseling or case management.
    • 24-hour Crisis Line : UT Counseling and Mental Health Center (CMHC) runs a 24-hour crisis line available to all UT students at 512-471-CALL (512-471-2255).
  • Thrive at UT: This is a free app for all UT students that is designed to assist in making small changes to their routines to enhance the quality of their lives.
  • UT Employee Assistance Program: Some students who are employed by the university, as well as all other iSchool community members who are considered University Employees, have access to resources including mental health counseling services, trainings, and group services.
    • M-F, 8-5:30 business hours line (512-471-3366)
    • After-hours crisis line (512-471-3399)
  • Capital Area Counseling: Offers low-cost and sliding scale counseling appointments for residents of Austin. CAC also offers group counseling.
  • Waterloo Counseling: Offers low-cost counseling and “culturally sensitive mental health services to all people, regardless of gender, sexual identity and expression or HIV status.”
  • Deep Eddy Psychotherapy and Yellow Chair Counseling: Both accept the UT health plan.
  • Pondworks Psychiatry and Psychotherapy: Offers an integrated approach to mental health care needs that may require medication intervention in addition to talk and other therapies. They accept the UT health plan.
  • Integral Care: Offers support for students who are living with a mental illness, substance use disorder or disabilities. They offer services such as a 24-hour helpline, counseling and drug and alcohol treatment.
  • UT Student Emergency Services: Offers crisis support at 512-471-5017, as well outreach, advocacy, intervention, financial and emotional support, and referrals to relevant campus and community resources.

Physical Health Resources

  • UT Health Austin: This resource is great and significantly more affordable and accessible than some of the other referrals that students receive from UHS.
  • UT Nurse Advice Line: Call 512-475-6877 for advice on how to schedule an appointment or forensic exam related to sexual assault, care for an illness or injury, or for guidance about when to see a healthcare provider.
  • University Ombuds Office: This office listens to concerns in a safe, confidential setting, offers referrals, and helps identify options. Students can call for confidential help at 512-471-3825.
  • SAFE Alliance Hotline: Call 512-267-7223 (available 24/7) for access to a free sexual assault forensic exam to collect evidence in addition to a physical exam.
  • Kind Clinic and Ashwell: Both offer sexual health services to all, including HIV testing and gender care for no cost. Ashwell also offers wellness visits, vaccinations and case management.
  • FreeClinics.com: Lists free and low-cost healthcare options in the Austin area.

Academic Resources

Reporting Resources

Wellness and Support Resources

  • Services For Students With Disabilities: Supports students with disabilities and helps them get the resources they need to be successful at UT.
  • Gender and Sexuality Center: There are community and activist groups and resources available.
  • UT Outpost: Addresses food insecurity on campus by assisting students with food related needs. Students can fill out a form and arrange for a contactless pickup. They also have a career closet so that every student has access to professional clothing for interviews and career fairs.